How to set up your Motorola MQ20

What You’ll Need:

• Your MQ20 router
• An active internet connection (modem or gateway)
• A smartphone
• The MotoSync+ app (available on iOS and Android)

Step 1: Download the App

• Go to the App Store (iOS) or Google Play Store (Android)
• Search for MotoSync+
• Install the app and open it

Step 2: Create an Account

• Open the app and tap “Register Your Account”
• Enter your Name, email, create a password, and follow the on-screen prompts

Step 3: Connect Your Router

1. Unplug your modem (if applicable) and wait 30 seconds.
2. Plug the modem back in and connect it to the WAN port on the MQ20 router using an Ethernet cable.
3. Plug the MQ20 router into power and wait for the LED to turn blinking white (ready for setup).

Step 4: Set Up via App

• Follow the in-app instructions:
  • You’ll be prompted to scan the QR code on the bottom of the MQ20 router.
  • Choose a name and password for your new Wi-Fi network.
  • The router will reboot and apply settings.

Step 5: Customize Settings

After setup, you can use the app to:

• Manage parental controls
• Set internet schedules
• Monitor device activity
• Enable/disable Safe Browsing, ad-blocking, etc.