Change the Wi-Fi network name and password using Configuration Manager

This guide applies to the Motorola MG8702, MG8725, and MT8733 devices

Your cable modem router includes dual-band WiFi that supports the 2.4GHz and 5GHz WiFi bands. By default, the MG8702, MG8725, and MT8733 are configured to support band-steering. Band-steering automatically connects your devices to the most appropriate of two WiFi bands. The band selected depends on the capabilities of your devices, cable modem, device location, and other factors.

NOTE: Any devices that had connected using the previous Network Name and Password will have to be configured with the new Network Name and Password.

We recommend setting the WiFi SSIDs to be the same as what you had previously configured on your last router. This will help with bringing all your connected devices (ie smartphones, tablets, laptops, gaming consoles, etc.) online without needing to update the WiFi settings on each device individually.

Update SSID and password

1. Log into the Configuration Manager by navigating to http://192.168.0.1 in the address bar of your browser.
2. Log in using the username "admin" and the unique password found on the label under the device, then click the Login button.
3. You will be directed to the Basic Status and Settings page. Direct your attention to the second section called Wi-Fi Privacy Settings.
4. Using the field to the right of Network Name, enter the name you would like your network to be called. This would be the SSID of the network.
   • The Network Name can be from 6 - 32 characters long. You can use the upper and lower case letters (a – z and A – Z), numbers (0 - 9), and special characters (e.g. $_/&, etc.) except the single quote ‘.
5. Using the field to the right of Password, enter the new password you would like assigned to the network.
   • Click the Show Key check box to display the text entered for the password.
   • The Password can be from 8 - 63 characters long. You can use upper and lower case letters (a – z and A – Z), numbers (0 - 9), and special characters (e.g. $_/&, etc.) except the single quote ‘.
6. Click the Save button to the right of the Wi-Fi Privacy Settings section to apply the changes.  Allow a minute or so for the new network name and password to take effect.

Disable band steering

1. Log into the Configuration Manager by navigating to 192.168.0.1 in the address bar of your browser.
2. Log in using the username "admin" and the unique password found on the label under the device, then click the Login button.
3. You will be directed to the Basic Status and Settings page. Direct your attention to the second section called Wi-Fi Privacy Settings.
4. Change the selection for Band Steering from Enabled to Disabled.
5. These fields for 2.4GHz and 5GHz Network Names and Passwords will be exposed. Your device will automatically add ‘-5G’ as a suffix to the default network name to create a separate network name for the 5GHz band. To change the network names for the 2.4GHz and/or 5GHz networks, click the field to the right of the corresponding Network Name and enter the name you would like your network to be called.
   • The Network Name can be from 6 - 32 characters long. You can use the upper and lower case letters (a – z and A – Z), numbers (0 - 9), and special characters (e.g. $_/&, etc.) except the single quote ‘.
6. You may use the same or different passwords for the two bands. Using the field to the right of each corresponding Password, enter the new password you would like assigned to the network.
   • Click the Show Key check box to display the text entered for the password.
   • The Password can be from 8 - 63 characters long. You can use upper and lower case letters (a – z and A – Z), numbers (0 - 9), and special characters (e.g. $_/&, etc.) except the single quote ‘.
7. Click the Save button to the right of the Wi-Fi Privacy Settings section to apply the changes.  Allow a minute or so for the new network name and password to take effect.

TIP: Be sure to write down and save the new wireless network names and passwords in a place where you can easily find them. One approach is to write them on a small piece of paper and tape it on the bottom of your cable modem. Some people like to take a pictures of the settings with their phone.